OFFICE RULER PRIVACY STATEMENT

At Office Ruler, we value the trust of our customers. To earn your trust, we respect your privacy in handling personal information relating to you and your transactions with us online. This Privacy Statement describes who controls the information we gather about you, what information we gather about you, what we do with it, and how you can control our use of it.

Who controls information gathered about you?

Data that is gathered about you are controlled by Office Ruler, W10 141 Charles Street, Glasgow, G21 2QA

What personal information does Office Ruler request?

We collect information that you voluntarily provide to us when you request a catalogue, place an order, send us a letter or e-mail, phone us or apply for an Office Ruler credit account. This information includes your name, mailing address, e-mail address, telephone number, fax number and other optional demographic information, ordering and payment details, return requests or offers submitted to you, as well as data relating to your use of our web site. Sometimes, we may need additional personal information - such as your date of birth, employment status, or gender - in order to help us personalize the information that you receive from us. You may browse our web site without supplying any information, but we will need to collect information in order for you to register on the site, to process your orders or to send you offers or information that you request.

What about web site "cookies"?

Our web site uses "cookies" for limited purposes intended to provide you with a more convenient shopping experience, remembering your auto-login name and password if you so choose, and maintaining items in your “basket” if you leave the site before checkout. Cookies are small data files that are stored on your computer's hard drive. Cookies do not give us control over your computer.

How does Officer Ruler use your information?

The information that you volunteer to us will be used to process your orders, notify you about new services or special promotional programs, send you offers or information, or inform you of the outcome of promotional campaigns in which you participated. We may contact you if we have questions about your order or to notify you of the status of an order. The personally identifiable information that we store in cookies is used to track your activity at our web site and to remember your individualized settings (such as your password, your online “basket”, and the configuration of your Internet browser software) to make your visit more convenient and to make it unnecessary for you to re-input information when you make return visits to our site.

Who might Office Ruler share personal information about me?

We will not disclose personally-identifiable information about you to others except as disclosed in this Privacy Statement or as specifically authorized by you at the time such information is collected.

We contract with other companies to fulfil your order and provide the specific products or services to you. For example, we use a credit card processing company to process applications, issue credit, verify, bill, and collect payments when you make a purchase with a credit card; an outside shipping company to ship orders; and we use outside service providers to host our web site, to send e-mails to customers and prospective customers, and to provide direct mailing services. These service providers are provided with only the information that they need to perform their functions and are not permitted to use or disclose your information for other purposes without your authorization.

We may share your information with law enforcement or other entities as required by law or as we reasonably determine to be necessary to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud, or to enforce our web site terms of use. Personal information may be transferred as an asset in connection with a merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding)

 

How can I limit the use and sharing of personally identifiable information about me?

If your contact information indicates that you are located in an EU country which requires prior consent for sending information which is strictly promotional in nature and without prejudice to more stringent rules under any applicable law, we will not send you such strictly promotional information unless you have requested it. This Privacy Statement was posted on 16th February 2009. We reserve the right to change our data practices from time to time. If we revise our Privacy Statement, you may decline to permit us to use your personally identifiable information under the new policy by notifying us as described above.

How can I access or update personally identifiable information about myself?

It is important that our databases are accurate and up-to-date. To exercise your rights to access and make appropriate changes or deletions to personally identifiable information relating to personally identifiable information we have gathered about you, please call our customer service representative directly on 0800 12 168 61. As a caller, we must verify your identity before granting you access to any information.

How is my personally identifiable information protected?

We have implemented numerous safeguards to reasonably and adequately protect personal information.

Our databases are protected by physical, technical, and procedural measures that restrict information access to authorized persons in accordance with this Privacy Statement. Our information systems are maintained behind a software firewall to isolate them from access by other networks connected to the Internet. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Our employees are kept up to date on our security and privacy practices.

You also play a valuable part in security. Your password to access our web site should never be shared with anyone and should be changed frequently. After you have finished using our site, you should log out and exit your browser to prevent unauthorized users from returning to your online Office Ruler account. If you believe that someone has improperly used information about you or has made purchases that you did not authorize, please contact us immediately in one of ways provided below. Unresolved matters will be resolved in accordance with the Safe Harbour guidelines on enforcement.

 

 

 

 

 

 

 


 

How may I contact Office Ruler?

If you have any questions about our handling of personally-identifiable information relating to you, please contact us at sales@officeruler.co.uk. Alternatively, you may call us on 0800 12 168 61, fax us on 0141 552 0789 or write to us at Office Ruler Customer Care, Unit W10, 141 Charles Street, Glasgow, G21 2QA.

2009-2010 © Office Ruler